Terms of Service

Effective Date: [16th August, 2024]

Welcome to ClarifyMe.ai. These Terms of Service (“Terms”) govern your use of our website and AI-powered software services (collectively, the “Service”). By accessing or using ClarifyMe.ai (the “Site” or “Service”), you agree to comply with these Terms. If you do not agree to these Terms, you should not use the Service.

1. Description of Service

ClarifyMe.ai provides an AI-driven software tool designed to assist recruiters by automatically capturing and summarizing notes during interviews and telephone screenings (“Service”). The Service includes access to an online platform where users can manage their transcripts and summaries.

2. Account Creation and Subscription

To access certain features of the Service, such as viewing and managing transcripts, you must create an account. The Service operates on a subscription model. You will receive a 30-day free trial. Following the trial period, continued access requires payment of the subscription fee, which will be outlined on our website.

3. Intellectual Property

• Ownership: All content, software, and technology provided through the Service, including but not limited to AI-generated summaries and platform interfaces, are the property of ClarifyMe.ai or its licensors. You may not copy, modify, distribute, or create derivative works based on our Service without explicit permission.
• User Data: You retain ownership of the data you input into the Service. By using the Service, you grant us a license to use, process, and store this data solely for the purpose of providing and improving the Service.

4. User Responsibilities

• Account Security: You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted under your account. You agree to notify us immediately if you suspect any unauthorized use of your account.
• Use of Service: You agree to use the Service only for lawful purposes and in accordance with these Terms. You must not use the Service to engage in any activity that is illegal, harmful, or disruptive.

5. Privacy Policy

Our Privacy Policy, which is available on our website, explains how we collect, use, and protect your personal information. By using the Service, you consent to our Privacy Policy.

6. Australian Consumer Law (ACL)

• Consumer Guarantees: We adhere to Australian Consumer Law requirements, including guarantees that the Service will be provided with due care and skill and be fit for the intended purpose.
• Unfair Contract Terms: Our Terms comply with ACL requirements regarding unfair contract terms. Any term deemed unfair will not be enforceable.

7. Dispute Resolution

• Arbitration: Any disputes arising out of or in connection with these Terms or the Service will be resolved through binding arbitration. The location of arbitration will be based on your location and country.
• Governing Law: These Terms are governed by the laws of Australia. Any disputes will be resolved in accordance with Australian law.

8. Changes to Terms

We may update these Terms periodically. Changes will be posted on our website, and your continued use of the Service following such changes constitutes your acceptance of the updated Terms. It is your responsibility to review the Terms regularly.

9. Termination

We reserve the right to terminate or suspend your access to the Service at our discretion, without notice, for violations of these Terms or any behavior that we deem harmful to other users or to ClarifyMe.ai.

10. Limitation of Liability

To the fullest extent permitted by law, ClarifyMe.ai is not liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Service. Our liability is limited to the maximum extent permitted by applicable law.

11. Contact Information

For any questions about these Terms or the Service, please contact us at [contact@clarifyme.ai] or through our website’s contact form.

12. Accessibility

We strive to ensure that our website and Service are accessible to all users. If you encounter any accessibility issues, please contact us, and we will make reasonable efforts to address them.